Thursday, May 6, 2010

"Designing Desire"

Today we had a technical visit to KISKA Design in Salzburg.  This is probably going to be one of our most colorful visits as far at the organization and company meetings go.  KISKA Design focuses on “Designing Desire” and the first thing you notice walking in is the very white showroom, mostly made of hard concrete, is their KTM car right up front.  Our visit started with a presentation with the COO, an engaging Englishman named Steve.  He took us through his company and their idea of design and what differentiates them from other design companies.  The advantage with KISKA Design is their integrated design process.  They have six departments, such as engineering, design, and communication, that all collaborate together to form one overall brand for a company.

After our presentation and question session, we signed confidentiality contracts and received visitor passes to tour the center.  It was a creative atmosphere with many of their designs on display in the center of the room for constant influence as well as to be played with by the designer to get a feel of the material they work with.  The designers all sat at their computers with decorations around their desks and many had large headphones in order to listen to their choice of music.  It appeared as though much of the work was done originally on post-it notes.  These post-it notes were then stuck together on a board and the designs were revamped from there.

This would be someplace I could definitely see myself working at.  As someone who originally studied Fine Arts in college, the creativity of this place intrigued me.  However, it was interesting to find that KISKA has a high employee turnover with their designers.  I guess it’s a field where those who are in it often get bored fast and need to move on to a new place and country.  But at KISKA, if a designer stays for at least three years, which doesn’t happen too often, they receive a 6 month sabbatical to travel for inspiration.  How amazing is that?

Overall, KISKA is a company based on three elements:  excellence, integrity, and curiosity.  They strive to be more than just a design company or consultancy, but actually reach out to be a trusted adviser for their clients dealing past just the design of the brand, but actual branding of the person.   For more information you can check out their site here. KISKA

Wednesday, May 5, 2010

Crowbars with Veal

As I posted earlier, today started out in Switzerland with breakfast and then it was onto a coach at 7:30 this morning.  From Zurich, we went straight over to Munich, Germany.  For the group to get there, the coach drove through the Alps.  I’ve seen quite a few mountains, but none quite like the snow capped highlands we went through today.  Once we finally got to Munich, it was about a 6 hour drive, we did a little sightseeing and then ate lunch at Ratskellar in the town’s square.  The restaurant was in a Gothic style building that used to be the town hall and the food (pork, sausage, potato salad, and an apple fritter) was absolutely delicious.  After that we walked around once again.  What else are you going to do in a foreign country? In the square I picked up some very nice Euro sunglasses… ok, they look absolutely stupid and are full of rhinestones, but they get a good laugh.  Also, I got a new camera so I can starting getting some pictures to post.  After wandering around Munich it was back to the coach and off Salzburg, Austria. 

We arrived in Salzburg this evening and are staying at a Best Western.  It’s a nice place, but for some reason they find it necessary to have very small rooms with the two smaller than twin sized beds pushed next to each other.  So, my roommate and I are going to get a little closer than we expected.  All is well though.

Here in Salzburg we haven’t had much time for anything too out there yet.  Our first mission was to find dinner, and so we headed downtown to see what was there.  We got a nice welcome: the first experience was seeing a man walk up to a BMW with a crowbar going down the road, stop it, starting yelling at the car in German, kick three people out and push the driver over to the side and drive off.  It was a nice warm hello from the city, and we figured we would head back to the hotel for dinner.  I got a nice scalloped veal with parsley potatoes and everyone else also had time to enjoy some homemade Austrian dishes.


After dinner, it was back up to our hotel room for a little rest and trying to get some work done.  As for right now, my travel roommate Brandon and I just got back from a small local bar.  We decided to walk around a bit and see what was out there.  One thing that's odd from my American perspective is that they tend to mix beer with sprite, lemonade, or Fanta.  It is also the cheapest drink to get. Tomorrow is another technical visit and then a formal city tour.  Until then, Zum Wohl!

Brandon's Funny Story

This is a quote from my travel roommate Brandon during out time at Munich:


"So funny story! I'm at a music store in Munich, Germany, and I couldn't find the bathroom. So I decided I'm not only going ask an employee for help, but I'm going to say it in German. I said, 'Entschuldigen Sie (excuse me) Wo ist die (where is the) WC' water closet. She looked at me with this puzzled look! I said, 'Wo ist Die Water Closet.' We both looked at each other with a puzzled look. My buddy with me says, 'Do you have a bathroom?' She replies, 'Oh, yeah a bathroom.....up the stairs to your right.' So much for trying to fit in! FYI - Switzerland refers to the bathroom as a WC and in Germany it's a Toilette....."

Tuesday, May 4, 2010

Skinny Jeans, Racist Beer, and Christina Maria

 Just a touch from the last blog entry, the very harsh man was the Chief Economist that was giving our group the nice, drawn-out presentation on risk analysis.  During the presentation, he had a special mouse that was also a pointer that “Tom” gave to him.  Well, this mouse didn’t quite function like he had hoped…. him dropping it on the floor and having it fall apart may have had something to do with it.  I don’t know. 

Anyways, once he figured out how the projector and his laptop worked, maybe around 30 minutes to get that going (yes, he is the real Chief Economist) he continued on, mouse or no mouse.  During his spiel, his crew kept trying to help by bringing in new mice and fancier pointers, but he needed “Tom’s” mouse to work, and unfortunately Tom wasn’t there to get the hard end of his temper.  Every time a new solution came up or someone tried to help, he would stop the presentation, start going off in German, and yell for them to get out.  It was a very friendly impression for some American tourists.
Once the evening was free, it was back out to the city we went.  There’s nothing like wandering around Switzerland to make you stick out and feel very American.  One of the first things you’ll notice is all the very fit and well styled Europeans.  Unless you’re wearing skinny jean pants, a blazer, shined up boots, and a scarf, you’re going to most likely stick right out.  So to combat this, a group of us decided to hit the local streets and visit the shops.  One of the places we first walked into was an H & M.  There we browsed around and two of the group members, Josh and Nick, decided to try their part to blend in.  So they jumped into the dressing room and donned their best v-necks and suction jeans and have never looked better.  Now, I by no means have any disrespect to the European fashion, which by the way, happens to be much better than our American one.  It’s just a new change from our very relaxed and comfortable ways to put it in the nicest form.

After the skinny jeans episode, we continued our journey trying to find a nice place to eat.  By nice, I mean cheap: preferably anything under 30 franks (for a small sandwich) which a frank is roughly 1 to 1 to the U.S. dollar. We finally came to a small place on a side street where it looked to have a younger crowd and invited ourselves in.  First thing was to order food; this is fun to do when you don’t speak German.  There were English descriptions for some of the food, but I thought I’d do this right and order something appearing to be authentically Swiss.  And so, I ordered Albino.  As it turns out, I basically traveled all the way to Zurich for pizza.   It had a light crust with bacon onions and various cheeses, but also something similar to scalloped potatoes, and it was actually quite delicious.  To drink, one of the few German words I know, “Beir.”  Again, we wanted to try something local.  The restaurant’s waitress told us they only had two kinds, dark and light.  I went dark.  Two around me ordered some Swiss beer as well.  Somehow though, when the waitress brought us our drinks, the kind with only two options, she placed three different flavors in front of us.  The funny thing about this is she basically picked for us and so proceeded to give the light beer to my white friend, I got the medium beer, and a Black man got the darkest beer.  She was basically matching our faces to our drinks light, dark, and darker.  Despite the drinks’ bigot ways, we finished very good pizza dinner.

Once done, we had a nice surprise.  The place we were at was going to have live music that night.  First up was a group of three guys that basically sang U.K. cover songs.  It’s amazing how although they speak with their native accents, once they begin singing, the English comes our clearly American. After them was a young singer named Christina Maria.   She was absolutely amazing.  We kept waiting for her to bellow out a mediocre song, but that just didn’t happen.   All of her music was original, she played the guitar like a pro, and had an engaging stage presence.  She has been traveling around Europe performing, and that was only one of her stops after being in Asian, Mexico, and originating back in Canada.  Now, I’m not one to usually buy someone’s CD, but none of us could resist a chance to get hers. 

At the end of the night, we hopped back on the public train.  The train system is really unique and the rails are actually built into the street where they share the roadways with the cars, taxis, and coaches.  It actually was quite enjoyable too.  The trains are a lot like the Eco-Via that I remember from Quito, Ecuador, minus the sardine can feeling and pick-pocketers.  We even met a couple from Chicago on there and a nice man from England who coached us on the dos and don’ts of living around the area.  He has been living in Switzerland for about a year now after pursuing a different job in a teaching program.

Now its about 8:30 in the morning on the 5th of May (not sure yet when this entry will be posted) and we hopped onto a coach again at about 7:30.  Our next stop is Munic, Germany for a little sightseeing and lunch at apparently one of the best restaurants in Europe.   We’ll see how that goes. After Munich, its back to traveling over to Austria for some more technical visits.  Until then, I hope we don’t run into anymore Chief Economists.

The First of my Technical Visits

We had an early start this morning, one that seemed extra early for the amount of sleep given.  Our first stop after a surprising delicious breakfast (complete with hot meat, an omelet bar, fresh fruit, bread and cold bar, and homemade juice) was to StartZentrum.  The START Center is a business incubator that opened in May of 1999 in Zurich.  This is a not for profit, or better yet, "not for loss," organization to help Swiss and neighboring area entrepreneurs.   It was a great compliment to my time at Fort Wayne during my MBA Seminars.  There, we meet at the Northeastern Innovation Center which is a U.S. business incubator for the greater Indiana area.

At StartZentrum, we had the opportunity to meet with Marc Hamburger, CEO of the center.  He explained to us that on average, nearly 50% off new businesses survive the first 5 years of life, whereas with the help of an incubator, more than 90% of the businesses live on.  These statistics are very similar for U.S. incubators.  What these centers do is provide much needed expert coaching, consultation, capital search, infrastructure, as well as office and commercial space in order to help entrepreneurs.  Over its lifetime, the START center has helped more than 125 companies with 300 or more employees.

One of these notable companies is AVIQ an “over the top TV” company.  We had a presentation from Rudy Kiselijak, the CEO and founder of AVIQ.  He explained first of all his product which is a service that provided everything you could digitally want through your TV with an emphasis on web presence.  With the help of START he has been able to expand his company by “revolutionizing the TV experience for viewers and operators."
After this visit, we had the chance to break for lunch.  We headed out to Old Town to find a nice local place to experiment with Swiss food.  After wandering around for nearly an hour and almost getting lost (none of the roads run parallel or have any geometric pattern which makes navigating an interesting experience) we ended back up at a Burger King.  The only thing Swiss with that lunch was the price, nearly $20 for a value meal.

After lunch, we hopped back onto a coach and headed over to Zurich Financial Group.  Founded in 1872, its headquartered in Zurich and has a global presence with offices in Europe, North America, Latin America, and Asia with more than 60,000 employees spread out over 170 countries. Their motto is “we don’t sell assets, we sell promises” and from meeting with the company leaders, they sure seem to keep those promises.  Not only are they a top 5 company in the world for their sector, they are also a very global and human conscious organization making sure not to leave anyone out from their protective services.  Zurich Financial Group  is extremely innovative and unique from their custom white show room to their singing, guitar playing Chief Administrator.  After meeting with the insurance area, we moved over to the other side of town to meet with their financial services.  There we had a conference with their Chief Economist explaining the risk analysis process.  Next we met with one of their lead innovators for their Global Risk Assessment Module.  This is a complex computer and logarithm system that calculates global risks and simulations.  Within a few years, they plan on this being the global standard for risk evaluation much like the CSI World Book is for statistics.

The visits were very interesting, especially for someone as business focused as myself.  A few things that stuck out: Switzerland has a very stern and perfectionist culture.  It is clear that the society here is detail oriented in everything from the way they dress to how their presentations work.  One example is during one of the seminars, the presenter’s mouse did not work.  He made it very clear, in harsh German, that this was not acceptable and made sure that the problem was known and corrected.  Another odd image, at least for me, is that although the buildings hold many trash and recycling bins, none of them ever actually had trash in them.  The halls and offices are very clean and organized.  Finally, I realized how lucky we have it in the U.S. with an entrepreneur friendly mentality.  In Europe, if your business does not succeed, which many do not, the person is branded a failure for life and this can lead to problems with credit and status.  Back in the states, we believe if you haven’t failed yet, then you just are not trying hard enough.  Regardless, it was a very educational day and it’s only the very beginning of the trip.

Zurich, Switzerland Slideshow

Monday, May 3, 2010

My Arrival

I’ve gotten through my first very long day of traveling, being up over 30 hours. We first arrived in Chicago, making it about 5 hours early to our flight and giving us a lot of time to kill.  Luckily, that’s what Euchre is for.  From Chicago we took an overnight flight into London.  I can officially check England off of my list of countries to visit, however, it didn’t seem all that culturally enriching from the simple sights we got in the Airport

At about 11:00am we arrived in Zurich, Switzerland.  It’s an old city with a lot of rich history and still maintains the original roads that the Romans constructed.  Some of the places we toured today consisted of Altsadt (Old Town) which encompasses the area of the entire city before 1893; Fraumunter, a church that was founded in 853 by King Louis and was a convent for female nobility; Grossmunster, another church we visited built in the 16th century and one of the three major churches of Zurich and also played a key role in the protestant reformation. 

We also saw Lindenhof which is in old town and a historical site of the Roman castle.  It now serves as a recreational space.  We also had a trip through Bahnhofstrasse which is one of the world’s most expensive and exclusive shopping avenues.  Needless to say, I didn’t buy anything there.

Although it was a long day, it wasn’t all that productive.  It involved mostly travel and waiting around for us to do more traveling.  I did get the chance to head out through a rainy Zurich with a few others to explore the city at night.  The odd part about it is that even though Zurich is a large and popular city, everything seemed to be closed down by 6 or 7 in the evening.  We couldn’t even find a good place to get a bratwurst…. the only thing on our minds.

Tomorrow starts of technical and corporate visits, the real reason I’m here.  Hopefully, I’ll have a little more to write about and also a camera that works so I can start to post some pictures.